For wood products circulating in the EU there are no extra charges.
If your company is located in the EU and is a VAT payer, 0% VAT rate applies. For those who are not VAT registered, 21% VAT rate is applied.
Yes, there are certain restrictions for ash import in the UK and Ireland. Our firewood complies with regulations and is suitable for import as it is kiln dried to a low moisture content, which prevents disease from spreading.
For the first delivery, we have a requirement to pay 100% in advance. All further deliveries are required to be paid in two halves, transferring first 50% during production process and the remaining 50% – upon the delivery of the goods. All payments should be transferred to our company’s account.
The average time from purchase to delivery is estimated from 3 to 4 weeks, however each case should be discussed individually.
Germany 3-4 days
Belgium, the Netherlands 4-5 days
France 5 days
UK 14-21 days
Denmark 4-5 days
Yes, you are welcome to combine a wide variety of products of different species and packaging in one load.
FAQ section contains the most often occurring questions, thus if you have specific inquiries, we will be glad to answer them directly.
Please contact us at firstname.lastname@example.org