For wood products circulating in the EU there are no extra charges.
If your company is located in the EU and is a VAT payer, 0% VAT rate applies. For those who are not VAT registered, 21% VAT rate is applied.
Yes, there are certain restrictions for ash import in the UK and Ireland. Our firewood complies with regulations and is suitable for import as it is kiln dried to a low moisture content, which prevents disease from spreading.
For first deliveries, we have a requirement to pay 50% in advance whereas the remaining 50% should be wired after inspection of the goods upon delivery. All payments should be transferred to one of our company’s accounts.
Some products might be in stock, others take up to 3 weeks to produce, however, each time the actual lead time should be discussed individually.
Germany 3-4 days
Belgium, the Netherlands 4-5 days
France 5 days
UK 14-21 days
Denmark 4-5 days
Yes, we can combine a load from different products. For more information please contact our customer service.
FAQ section contains the most often occurring questions, thus if you have certain specific inquiries, we will be glad to answer them directly.
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